Customer / Owner Replies
客户与业主回复
- Raw WhatsApp situation
- Give AI the context
- Analyse facts + tone
- Draft response
- Human review
- Send
AI helps me structure the response faster, but I still make the final judgement.
Practical AI · 实战 AI
How I Actually Use AI to Run Real Businesses.
And how you can apply it to your own work — practically, one-to-one.
Learn AI from real business use — not theory · 不是理论，是实战
I use AI every day across operations, research, communication, marketing, content and decision-making.
In this private session, we work directly on your actual work or business — not generic AI theory.
RM300 · 60–90 minutes · Private 1-to-1
Limited sessions around my business operating schedule.
Who This Session Is For
适合谁
I'm not an AI trainer by profession — I'm a business operator who uses AI in real work across MyReno, MyBnB, MyRoom and MyLoft. We start with your problem, not the tools.
Business Owners
Use AI to think, communicate, research and operate more efficiently.
Property Professionals
Agents, negotiators, property managers, hosts and developers.
Managers & Operators
Planning, SOPs, communication, analysis and decision support.
Sales & Marketing
Improve follow-up, customer communication, content and research.
Working Professionals
Integrate AI practically into everyday work.
Beginners
You have ChatGPT but are unsure how to use it beyond simple questions.
This probably isn't for you if… / 这不适合你，如果…
- You want advanced AI engineering or coding.
- You want a formal certificate.
- You expect a shortcut to instant income.
- You only want a list of “magic prompts”.
- You expect AI to replace your judgement.
- Multiple operating businesses
- Hands-on property management experience
- Real teams, SOPs and daily workflows
- Active use of AI in everyday operations
- Content, websites and systems built with AI assistance
Example Workflows
我实际使用 AI 的流程
The actual sequences I run inside my own businesses.
Decision Support
决策支持
- Problem
- Gather facts / numbers
- Ask AI to compare options
- Challenge assumptions
- Identify risks
- Human decision
I use AI to improve my thinking — not to outsource responsibility.
Operations & SOPs
运营与流程
- Team discussion
- AI summary
- Identify pending tasks
- Assign responsibilities
- Create SOP / checklist
- Follow up
Renovation tracking, housekeeping, maintenance follow-up, guest issues and tenant matters.
Research & Comparison
研究与比较
- Question
- Research
- Structure information
- Compare
- Question weak assumptions
- Decision / action
Property research, supplier comparison, business models, pricing and tools.
Idea → Content
想法变内容
- Raw thought
- Develop angle
- Research
- Draft
- Improve
- Repurpose
Ends up on Facebook, the website, WhatsApp, YouTube or a business presentation.
Think Better
思考的伙伴
- Half-formed idea
- Explain it to AI
- Get a second perspective
- Expose blind spots
- Structure the decision
- Act with clarity
Sometimes the highest-value AI use isn't writing. It's a second perspective that challenges my assumptions.
One Simple Example 一个简单示例
Before AI
- Owner wants an update.
- Contractor is delayed.
- Budget changed mid-way.
- Team has a dozen scattered WhatsApp messages.
With an AI Workflow
- Summarise the facts
- Identify unresolved issues
- Separate urgent vs non-urgent
- Draft the owner update
- Create the internal task list
Clear communication + clear next actions.
教学示例，并非已核实的真实客户案例。Illustrative teaching example—not a documented client case.
Tools I Personally Use 我实际在用的工具 — the tool is secondary; knowing how to think with it matters.
ChatGPT
Thinking, analysis, research, writing, files and workflows.
Claude
Long-form analysis and alternative thinking.
Lovable
Rapid website and digital product prototyping.
What Happens in a Session?
课程流程
No two sessions are the same. Before we meet I learn what you do; during the session we use your own examples: your work → your problems → an AI workflow → a reusable system.
- 01
Understand
What do you do, and where are you losing time or struggling?
- 02
Demonstrate
I show you practical AI approaches using relevant examples.
- 03
Build Together
We create prompts, workflows or systems around your actual work.
- 04
Leave With a System
You should understand how to continue using it yourself after the session.
What a 75-minute session might look like / 一场课程大概长这样
- 0–10 minUnderstand your work and your current AI level.
- 10–20 minCorrect the fundamentals.
- 20–50 minWork through 2–3 real tasks from your work.
- 50–65 minBuild reusable prompts and workflows.
- 65–75 minReview what you learned and what to practise next.
The actual session will adapt to your needs.
What we can work on / 我们可以一起处理的
Think 思考与决策
Research · Analysis · Decision support · Brainstorming · Comparisons
Communicate 沟通
WhatsApp replies · Emails · Customer communication · Owner communication · Sales follow-up
Create 创作
Content · Personal branding · Marketing ideas · Website copy · Listing descriptions
Operate 运营
SOPs · Meeting summaries · Processes · Team communication · Planning
Property 房产
Agent workflows · Rental management · Airbnb · Owner communication · Listings
Build Your AI System 建立你的 AI 系统
Better prompting · Reusable prompts · AI workflow · Using multiple tools · Personal AI setup
We focus on what will actually make a difference to your work.
What You Receive
你会带走什么
A Clearer AI Workflow
Understand when and how to use AI — and when not to.
Better Prompts
Reusable prompts written around your actual work, not generic templates.
Real Applications
2–3 use cases you can continue using immediately after the session.
Confidence to Continue Yourself
You shouldn't need to depend on me for every small question afterwards.
Private Practical AI · 1-to-1
RM300
One focused 60–90 minutes working session
- Personal 1-to-1 guidance
- Session adapted to your actual work
- Practical demonstrations
- Build useful prompts/workflows together
- Reusable templates where applicable
- English / 中文 / BM-friendly
Limitations / 限制
- One session with no package commitment; another is only arranged if it would genuinely help.
- The goal is to help you use AI better yourself — not to make you dependent on me.
- My main focus remains operating my businesses, so only a limited number of sessions are reserved. The RM300 fee also covers the time used to understand your needs and personalise the session.
Preparation & FAQs
准备与常见问题
Not good with computers? That's fine. 不懂电脑也没关系
If you can use a laptop, WhatsApp and basic web browsing, we can start there. I'll adjust the session to your level.
What to bring 需要带什么
- Your laptop + charger
- Access to your email / Google account
- A ChatGPT account, if you already have one
- 2–3 real work problems or tasks
- Questions you've been wanting to ask
No technical material needs to be prepared.
I'm a complete beginner. Is that okay?
Yes. If you can use a laptop, WhatsApp and basic web browsing, we can start from there. I adjust the session to your level.
Is this only for property professionals?
No. Property is one of my strongest areas, but the session is applicable to many businesses and professions.
Is this an AI course?
No. It is a personalised working session built around your own tasks.
What should I prepare?
Bring 2–3 real tasks, problems or workflows you want to improve. No technical preparation is needed.
When are sessions normally available?
Sessions are generally arranged on selected weekday evenings, depending on my operating schedule.
Where do sessions take place?
Physical sessions may be arranged at my company office in Penang, depending on availability. Online arrangements may also be discussed where suitable.
What if one session is enough?
That's perfectly fine. There is no package commitment.
Can I book another session?
Yes, only if you feel another session would genuinely be useful.
Bring Me One Real Problem.
You don't need to know what prompts to use — just tell me what you do and where you want to improve. Private 1-to-1 · RM300 · 60–90 minutes. I'll personally review the enquiry and arrange a session if the fit and schedule are suitable.